Care Home software for Occupancy Managers
Care homes fill quicker with smarter occupancy management. Watch your beds fill live from wherever you are.
The Occupancy Management feature has been a key to positive change across the team in terms of enquiry pipeline accountability. The task dashboard is monitored by the Front of house manager and they can see what needs to be done and when.
Stacey Linn, Managing Director, Ideal CareHomes
enquiry conversion made easy.
Watch your homes fill as enquiries move seamlessly from initial enquiry to assessed and admitted. With conversion rates of less than 20 days with an above national average proportion of self-funders, CoolCare customers fill their homes well.
Collect important enquiry data through intuitive enquiry forms and wizards. Whether entered by the Home or Head Office, all the info you need about a prospective resident is there for you to action and report on.
Make your marketing impactful with live intel from source analysis, enquiry and occupancy overviews.
Quality is built into CoolCare mailing lists thanks to the intelligent features of autocapitalisation and postcode look-ups.
Care home occupancy can change quickly but that doesn’t mean you can’t predict it. CoolCare’s occupancy overviews include forecast discharges and planned admissions so occupancy managers can see when marketing is needed in a home.
Keep track of how well your enquiries are being handled. Each enquiry’s progress tracks against key customer journey milestones. Overdue tasks jump off the screen so enquiries can get quickly back on track. No detective work needed.
Get the welcome experience right for your new residents. See who is due to move into which home, when.
No need to wait until the end of the month to check data. All occupancy and enquiry data is available live. Review it at a Group, Company or Home level: know exactly how you are doing, right now.
Time is precious. Use your time for improving the customer experience, not playing catch-up on what’s happening in the homes. No more paper checklists. No more calls to get the latest occupancy data. No more forgetting a planned visit. Let CoolCare become your single source of truth.
Customers Love CoolCare
Trusted by the UK’s leading operators
take the ‘Arghhh’
out of your admin.
Our care home software lets your staff get more done, with less effort.
Occupancy Management
Quickly fill your empty beds with no fuss. No more calls from Head Office to “check” latest figures. Just seamless enquiry tracking to increase occupancy , self-funder ratio and weekly fees, supported by live reporting to show you’re on track.
Read more about Occupancy Management>
- Enquiry Management
- Reports & Analysis
Time & Attendance
Manage staff hours efficiently. No more paper timesheets or hours of reconciliation. Just automated clock-ins, accurate shift adjustments and quick checks. Trust us: your team and bank account will thank you.
Read more about Time and Attendance>
- Rostering
- Timesheets
- Staff Portal
Finance
Streamline your resident finances; everyone’s a winner! The team saves time and your invoicing is more accurate. With automated billing rules, speedy invoicing and analysis, you’ll have time to dedicate to business improvement.
Read more about Finance Management>
- Invoicing
- Ledgers
- Business Reports
Workforce Management
Smarter staff management = better recruitment and retention. With less work for everyone, smart workforce processes mean improved outcomes, less cost and more time. It’s a no-brainer.
Read more about Workforce Management>
- Staff Management
- Rostering
- Recruitment Manager
- Agency Management
- Reports & Analysis
Care Home Administration
Take the “Aaargh” out of your admin. Say goodbye to reams of paper, endlessly clicking through spreadsheets and human errors of care home admin. Have your records saved digtally with smart features that are easily accesible across multiple care homes and teams.
Read More about easier Care Home Administration>
- Maintenance
- Resident Records
- Virtual Notice Boards
How does Coolcare help occupancy managers?
CoolCare holds enquiry data in an easy-to-access format using charts and milestones to clearly illustrate how enquiries are progressing, also because it is online the enquiry manager need not be at the care home, one manager can cover multiple homes or even a whole group from any location.
How can the virtual notice board help my care home?
It’s straightforward to set up and allows staff, residents and visitors to keep up to date with any exciting and vital news. You can add your company logo to give your VNB a personal and professional look and customise it to your preference. Information you can easily add includes: who’s in today, special events and occasions such as birthdays.
Case Studies
learn to love your admin.
We'd love to show you our easy-to-use software for care home operators. Arrange a free demo.
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