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connection, confidence, culture: coolcare record high staff satisfaction score at 96% 
connection, confidence, culture: coolcare record high staff satisfaction score at 96% 

At CoolCare, we believe that good software starts with a great team. So, when our annual staff survey returned a record-high satisfaction score of 96%, we knew we were doing something right. That’s a 15% jump from last year – […]

coolcare’s XIV domain knowledge debate: exploring diverse operational structures for care home operators
coolcare’s XIV domain knowledge debate: exploring diverse operational structures for care home operators

We don’t just build software at CoolCare – we build understanding. To truly support care homes, we believe it’s important to grasp the full context of the world they operate in. That’s why, every six months, the entire CoolCare team […]

coolcare and Christie & co lead strategic discussion on valuing care home businesses for growth in 2025
coolcare and Christie & co lead strategic discussion on valuing care home businesses for growth in 2025

As the care sector undergoes major demographic and financial shifts, CoolCare recently teamed up with a leading healthcare property adviser Christie & Co to deliver a webinar on how care home operators can prepare for growth and investment opportunities. Over […]

online chat: how customer service is changing in the care sector
online chat: how customer service is changing in the care sector

In today’s busy, fast-paced world, people need and expect support at the click of a button. It’s been a long time, for many people, since a phone call was the easiest, most efficient or even most preferred way to seek […]

invoicing made easy with coolcare
invoicing made easy with coolcare

We all know, managing invoices is a time-consuming and complex task. It can therefore be high-risk for errors which can be costly for those operating in the care home industry. At CoolCare, we’re here to take the hassle out of […]

signs it’s time to upgrade your care home admin system
signs it’s time to upgrade your care home admin system

As a company who work closely with care home teams, we understand how challenging it can be to juggle the many tasks involved in running a successful care home. From managing rotas and resident records to ensuring compliance, having an […]