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Online chat: How Customer Service is Changing in the Care Sector
Online chat: How Customer Service is Changing in the Care Sector

In today’s busy, fast-paced world, people need and expect support at the click of a button. It’s been a long time, for many people, since a phone call was the easiest, most efficient or even most preferred way to seek […]

Invoicing Made Easy with CoolCare
Invoicing Made Easy with CoolCare

We all know, managing invoices is a time-consuming and complex task. It can therefore be high-risk for errors which can be costly for those operating in the care home industry. At CoolCare, we’re here to take the hassle out of […]

Signs It’s Time to Upgrade Your Care Home Admin System
Signs It’s Time to Upgrade Your Care Home Admin System

As a company who work closely with care home teams, we understand how challenging it can be to juggle the many tasks involved in running a successful care home. From managing rotas and resident records to ensuring compliance, having an […]

How CoolCare is Transforming Care Home Management in 2025
How CoolCare is Transforming Care Home Management in 2025

As a care home manager, you juggle countless responsibilities every day, from managing staff rotas to ensuring the best possible care for residents. That’s why having the right tools can make all the difference. At CoolCare, we’re committed to empowering […]

Hassle-Free Xmas Staffing: CoolCare’s Expert Tips for Care Homes
Hassle-Free Xmas Staffing: CoolCare’s Expert Tips for Care Homes

The festive season is a joyful time, but it can also bring unique challenges for care homes, particularly when it comes to staffing. At CoolCare, we understand the pressure care home managers face to ensure their teams are fully supported […]

Introducing Connected Reception: Transforming the Care Home Experience
Introducing Connected Reception: Transforming the Care Home Experience

At CoolCare, we’re thrilled to announce the launch of our latest innovation — Connected Reception. Designed to modernise and simplify the front-of-house experience for care homes, this new suite of systems aims to create a more efficient, welcoming and digital […]