coolcare announces partnership with flexearn to help social care with staffing.

CoolCare’s leading care home management software will partner with FlexEarn’s on-demand pay service to help care homes attract and retain workers.

Care home administration software company, CoolCare, has integrated its time and attendance system with FlexEarn to offer on-demand pay to UK care home workers. On-demand pay (or ‘earned wage access’) allows workers to withdraw a portion of their salary which has been earned but not yet paid.

Available now, the free integration with CoolCare allows workers with the FlexEarn app to view their wages accrued from completed shifts and withdraw a portion to their bank account immediately. There is no extra charge for employers to use FlexEarn’s service, and employees pay a low flat fee per withdrawal of £1.50, which some employers may choose to fund themselves. Setup is easy and can be done in as little as half an hour.

The extra transparency and flexibility provided will allow care home workers to budget and manage expenses more easily at a time when the cost-of-living crisis is affecting households across the UK. There are currently 165,000 social care vacancies in the UK. 1 On-demand pay is therefore an easy way for care home providers to offer a benefit for their staff which is proven to attract and retain workers. A recent survey reported a 73% increase in retention at care homes which offer on-demand pay.

Jonathan David, the founder and CEO of FlexEarn, said: “In CoolCare, we have found a partner with a deep understanding of care home businesses. FlexEarn’s speciality in the sector allows us to create a unique seamless integration between the two products. At a time when the care sector is facing increased pressure as we head into winter, we hope this offering can provide some assistance to businesses and their employees. The care sector has embraced on-demand pay like no other, and we look forward to harnessing our partnership with CoolCare to continue to shore up the financial resilience of care workers.

Fiona Hale, Managing Director of CoolCare, said: “CoolCare’s offering is all about making things easier for care homes – and that extends to their employees too. Our integration with FlexEarn comes at a critical time for the care sector. Care staff are dedicated to what they do but, as the cost-of-living crisis bites, the mid-month squeeze is playing an even greater role in their career decisions.



On-demand pay offers a novel way to run payroll to help overcome this, alleviating some of the financial stresses playing on staff members’ minds. This, in turn, drives recruitment and retention improvements for our care home customers by showing their greater understanding of staff needs and creating a more positive employee experience.”

Care home companies can sign up for the combined offering through the FlexEarn or CoolCare websites or by speaking to their Customer Success Manager.


coolcare undergoes rebrand as it seeks to solidify its position as admin tech specialist.
UK’s leading digital care planning provider integrates with market leader in care home administration software in major move to improve delivery of care.
  • 4th October 2022
  • CoolCare
  • News

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