Connected Reception

connected reception

enhance your service users, visitors and staff's experience with CoolCare's suite of connected reception products

nothing shouts we are a “modern care home” like connected reception

welcome to CoolCare’s connected reception, the next step in digitising care home management and enhancing the guest experience. designed to make your front desk more efficient, welcoming, and fully compliant, this innovative suite of product combines cutting-edge technology with user-friendly systems, ensuring a smooth and professional experience for staff and visitors alike.

connected reception suite of products.

there are three components to ‘connected reception’, you can choose all, none or some depending on your needs. pick and mix!

1. Biometric Face Clocking Hardware.

Say goodbye to manual time-sheets or easy to lose fobs, and say hello to facial recognition technology. Our biometric face clock-in system simplifies staff attendance tracking, ensuring accurate payroll and time-sheets. Integrated with CoolCare’s staff management tools, this system helps you keep attendance records precise, avoiding lost fobs, “forgotten” fobs or manual errors.

Fast and easy clocking in and out via instant facial recognition.
Modern technology- waterproof for infection control (IP65 Rated).
Remove the need for fobs / cards – no more logistics and resupply.
Prevent fraud (buddy clocking).
Reduce lateness and eliminate time theft.
Wi-Fi – Wired and POE options available.
GDPR and ICO compliant.

2. Digital Reception (Digital Visitors Book).

Enhance visitor management with our integrated digital visitor book. Guests can register easily, instantly syncing their information to CoolCare’s resident and staff databases. You can track visitor logs, capture feedback, and provide greater accountability, aligning with CQC’s latest inspection framework.

Easily log all visitors arrival.
Create visitor profiles (Professionals, Contractors, Agency).
Customise to your own branding.
Customise visitor arrival questions and leaving questions.
Collect valuable feedback on the service.
Analyse your data using charts and graphs.
Send live ratings directly to Autumna premium listings.
Integrated with CoolCare (pre-populate resident and staff data).
Integrated with Person Centred Software to updated care plans.

3. Virtual Noticeboard.

Keep everyone informed with real-time updates on a rotating digital noticeboard. Display crucial information such as daily menus, upcoming events, staff on duty, and more. The virtual noticeboard connects seamlessly with any HDMI-enabled screen, transforming your front of house into a vibrant, welcoming space for visitors.