Benefits

easy to use software gets used

Make care home administration simple. Higher staff confidence thanks to intuitive design increases the impact of digital adoption. CoolCare's user-friendliness is legendary.

3 Clicks

to run invoices *

1.2m

auto shift adjustments yearly *

intelligent design inbuilt.

CoolCare makes things simple: fancy features don’t help if people can’t use them. Benefit from CoolCare’s exception design with ease-of-use for a care home user the top priority. Prior software knowledge required is zero. Clicks to complete tasks are reduced. Your Team’s confidence is high.

Clean layouts show users exactly what needs entering and where. Tool tips even guide staff to what information they need to complete and what it means.
Names auto-capitalise and addresses auto-populate so data quality is guaranteed. Any missing information is quickly spotted on dashboards and exception reports.

Autocapitalisation
Tool Tips
Postcode Checker
Exception Reports
Simple Forms
Colour Coding
System Wide Look-ups
Report Descriptions

The easiest way to make software simple to use? Automate tasks and adjustments. CoolCare does that across the system. Invoices can be run in three clicks. Onces rules for billing and timesheet adjustments are made, CoolCare applies that each time without you having to. Tasks reduce from days to minutes. Less to learn and less to do on a daily basis.

“Very user-friendly, has made the payroll process a doddle, especially with the link to Sage payroll, a payroll run now takes seconds rather than days!”
Nikki Canbek, St Vincent Care Homes

Set Your Rules
Look-Ups
Automatic Adjustments
Reduced Clicks

Staff see exactly what they need to when they log in. Anything that needs action is highlighted in red. No searching through reports. It’s right there in front of you.

Tailorable by User
Live Data
Occupancy Overview
Staff on Shift
Compliance Checks
Upcoming Admissions
Enquiry Tasks
Mobile friendly

Tailor who can see and do what in CoolCare. The Team only sees information relevant to their roles, reducing confusion and keeping them focussed on their priorities.

Tailorable Permissions
User Groups
Tailorable Dashboards

CoolCare specialises in care home administration software. Our sister companies build and operate care homes. We don’t make any other software. Everything we do is based on our knowledge of operating care homes. Fast growing and profitable care homes at that. Trust us: care homes have been using our software for three decades now. We’re going nowhere!

When you need help, CoolCare is there for you. Any user can contact our Support Team. You speak to real people who are passionate about what they do. Read more about implementation and support.

customers love us.

The invoicing in Coolcare is quick and easy to use and easy to manage.

Finance

Over the last 6 months we have gone from using 200+ agency hours to 0.

Very easy to manage and organise.

Care Home Manager

With staff being able to see available shifts achieving pick ups and rota coverage is fantastic, with the right staff who are willing to pick up shifts it almost covers itself when you have staff members on leave or sick.

Care Home Manager

Cool care is a fast and efficient way to make sure shifts are covered and holidays are correct to work on the rota.

Care Home Manager

The rota is easy to use, all staff receive their planned shifts by text, staff have their rota in advance.

The rota is easy to use, all staff receive their planned shifts by text, staff have their rota in advance. It is easy to see gaps in the rota and gives me the opportunity to cover shortfalls swiftly.

Care Home Manager

From other systems I have used it is by far the easiest to use and takes a matter of days to feel comfortable and confident in using the system.

Care Home Manager

I would describe myself as an IT dinosaur but find the system a dream to navigate.

Care Home Manager

Absolutely so self explanatory and staff have taken to it really well.

Care Home Manager

Rotas are easier and save loads of time, time sheets are alot easier too and CoolCare does a lot of the work.

Care Home Manager

Easy to use, all in one place and does the hard work for you.

Care Home Manager

I’d highly recommend Coolcare to any care home provider looking to streamline administrative processes and save valuable time.

As the CEO of a small care home group, I’m always looking for ways to streamline our administrative processes and save valuable time. The interface is clean and intuitive, making it easy for staff to pick up. Some key areas where Coolcare has helped us include occupancy management, rostering and payroll. Their occupancy dashboard gives a real-time view of vacancies and enquiries in progress. The scheduling tool allows managers to easily create and adjust staff rotas and Coolcare’s payroll features integrate with accounts, saving hours each month. Resident records and finance ledgers are now fully digital too, reducing errors and paperwork. Staff are happier not having to juggle paper forms. Their UK-based support is responsive to any questions. Overall we’ve found the software incredibly useful to use while streamlining our operations. I’d highly recommend Coolcare to any care home provider looking to streamline administrative processes and save valuable time.

Kevin Humphyrs

CEO Oakland Care

I love that I can use Coolcare on the go from anywhere.

Coolcare is very easy to use system which is great for staff and management. It makes Rotas easier to manage, along with holidays, sickness and other absences. The residents side of it is equally as easy to use and manage. I love that I can use Coolcare on the go from anywhere.

Kathleen Spencer

Kiln Lodge Care Home

I find it easy to use

I have used CoolCare for approximately 12 years, I find it easy to use and it allows us to record all staff and resident information in one place.

Alison Brownbill

Alison Brownbill, Operations Director Highpoint

Time spent on processing payroll has more than halved.

We decided to go with Coolcare V4 after using a manual process for the payroll. It turned out be a great decision, as we have found our time spent on processing payroll has more than halved. Most importantly the software is very user friendly, the training is comprehensive and if you have any issues then the support team are great at answering any queries/questions. Entering the rotas is quick and easy. Overall we have been very happy with coolcare4 and would highly recommend it for those looking to move away from a manual system or even though wishing to upgrade there current software.

Bejul Shah

Bejul Shah, Caring Group

The software is very easy to use.

We thought the team might be apprehensive of the move to digital. We took the time to explain to the reason we were introducing it and how it would benefit them all. By having a digital system, we’d be able to see who was letting the team down and nip it in the bud so that there was greater fairness and stability in the team. They understood that and quickly started using the electronic clocking-in. The administration and management team have found the software very easy to use.

Chris Bainsborough

Director Grosvenor Care

CoolCare is already impacting the bottom line for the better

The speed at which the team has been able to adapt to the new system is already impacting the bottom line for the better, with the rota system paying its way within weeks of implementation. I was impressed with the ‘Snap-to-Shift’ functionality that automatically adjusted early and late clock-ins to the shift patterns.

Keith Milton

CEO St. Martin’s Care Group

CoolCare enquiry process has empowered the team

The automated step-by-step enquiry process has empowered the team to keep enquiries moving through the pipeline at an active pace, from inception to conversion, there is full visibility.

Keith Milton

CEO St Martin’s Care Group

Very easy to see, very transparent.

It’s very easy to see, very transparent. Bearing in mind our staffing model is robust and well thought out, we always want to know why a manager is deviating from the agreed plan and if there is anything we can do to support them.

Michael Whitehead

CEO Halcyon

I see all I need on my phone

I probably log into the dashboard 3-4 times a day to see what is happening in the group. I can instantly see if anyone is AWOL, see the current enquiry pipeline, rota vs budget etc etc, all from my phone.

Michael Whitehead

CEO Halcyon

It does everything I need as a manager.

I have used similar apps before but CoolCare is much better. It does everything I need as a manager.

Adalbert Rugerza

Adalbert Rugerza, Home Manager

Really easy system to use

We have been using Coolcare for over a year now, and have found it a really easy system to use. We use it for Residents and Staff payroll and it has been amazing. The sales support is really helpful with online chat and any issues that we have are sorted out promptly.